Unified Communications Buyer's Guide - Webtorials

Unified Communications (UC) brings together multiple real-time and offline communication modes (such as telephony, email, fax, and instant messaging) plus a range of additional capabilities (including presence detection and click-to-call) into a single, integrated solution. With UC solutions, users can access and manage all of their communications tools from a single environment, regardless of their location.

Typically, UC solutions capitalize on Internet Protocol (IP) technology to transmit voice, video, and data across a single network. By eliminating the need for multiple, disparate networks, UC solutions can reduce costs and simplify administration.

UC solutions offer organizations of all sizes a tremendous opportunity to reduce communication costs, enhance productivity, and increase employee mobility. But at the same time, UC solutions are significant, long-term investments that should be considered carefully. Asking the right questions is essential for selecting the solution that can best meet your business goals and IT requirements.


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